Hospitality Software

INTRODUCING KNOWCROSS

From KNOW Housekeeping, KNOW Service to KNOW Glitch & KNOW Inspection, our clients always have great things to say

KNOWCROSS PRODUCTS

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

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KNOW Housekeeping streamlines daily housekeeping activities resulting in double digit improvements in staff productivity, higher guest satisfaction and a massive reduction in the hotel’s carbon footprint.

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KNOW Mobile is the ultimate mobile application for hotel staff and managers. It integrates seamlessly with KNOW Service and KNOW Glitch and provides a reliable and cost-effective method to dispatch job requests.

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KNOW Glitch allows hotels to capture, track, investigate and satisfactorily resolve service issues that inconvenience guests. Service breakdowns can be investigated and recovered while guests are still in the hotel, thus significantly reducing guest dissatisfaction.

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KNOW Inspection, the 21st century version of the traditional, paper-based checklist, allows hoteliers to conduct all inspections from a smartphone and have the completed inspections automatically mailed to management.

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KNOWCROSS PRODUCTS

KNOW Service

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

READ MORE

KNOW Housekeeping

KNOW Housekeeping streamlines daily housekeeping activities resulting in double digit improvements in staff productivity, higher guest satisfaction and a massive reduction in the hotel’s carbon footprint.

READ MORE

KNOW Mobile

KNOW Mobile is the ultimate mobile application for hotel staff and managers. It integrates seamlessly with KNOW Service and KNOW Glitch and provides a reliable and cost-effective method to dispatch job requests.

READ MORE

KNOW Glitch

KNOW Glitch allows hotels to capture, track, investigate and satisfactorily resolve service issues that inconvenience guests. Service breakdowns can be investigated and recovered while guests are still in the hotel, thus significantly reducing guest dissatisfaction.

READ MORE

KNOW Inspection

KNOW Inspection, the 21st century version of the traditional, paper-based checklist, allows hoteliers to conduct all inspections from a smartphone and have the completed inspections automatically mailed to management.

READ MORE

knowcross Feature & Services
knowcross Features of Architecture
  • High availability
  • Cloud deployment available
  • Integration with on-property interfaces

Cloud Deployment
Hotel Software Security Features
  • HTTPS AES-256 encrypted
  • Amazon VPC deployment for data isolation
  • Built in checks for spoofing, SQL Injection, DDoS, Man in Middle, Port Scanning etc.

Data Isolation
Data Privacy
  • Customer data owned by customers
  • Access governed by customer defined rules and policies
  • Guest data encrypted at all times with authorized access

Cloud Hotel Software
CLIENT SPEAK

At KNOWCROSS we don’t say we’re great, our clients do!

We believe that the real value of any solution or service is best communicated through the customer experience. We travelled the globe to meet our clients and asked them to share their KNOWCROSS experiences with you.

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