Knowcross Solutions - Enabling Guest Satisfaction in your Hotel
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Andaz, Hyatt’s new brand selects TRITON



Marmara Taksim and Marmara Pera sharpen guest focus with TRITON



Shangri-La Hotel, Vancouver opens its doors with TRITON Mobile



Swissôtel rolls-out TRITON in Istanbul, Zurich, Shanghai, Izmir and Bremen



Grand Hyatt Muscat upgrades to TRITON



Sofitel Brisbane rolls-out SKIGEE



Ararat Park Hyatt Moscow replaces HotelEXPERT with TRITON



Grand Hyatt Shenzhen Opens in Southern China with TRITON
 

KNOWCROSS SOLUTIONS PVT. LTD.

Company History
Founded in 2001, Knowcross' develops next- generation technology solutions for the hospitality industry. TRITON is the company's first product suite and embodies the company's core philosophies- practical, powerful, easy- to- use and cost- effective to deploy.

Corporate Vision
Knowcross' vision is to achieve global leadership in the hospitality software market with a suite of products that collectively contribute to improving the guest experience in a hotel. Knowcross belongs in a small group of Indian companies that are developing market leading software products for a global market. The company is therefore focused on investing heavily in research and development to retain and continue to build an edge over competitors in other countries.

Technology
Today, the TRITON product suite is a client-server application. In the near future, Knowcross will release a hosted version of this application and provide it on 'Software as a Service' (SaaS) model to customers in certain markets. The SaaS model is rapidly becoming a success story for a number of products and their users. Knowcross uses both Microsoft and Open Source development platforms and tools to deliver its products.

Board of Directors/ Advisors
Knowcross was founded by Nikhil Nath who was earlier a venture capitalist and a strategy consultant and worked at Goldman Sachs and Monitor Company in Europe and Asia. Knowcross' shareholders are a mix of well known technology investors and hoteliers. They include people such as Raman Roy (Chairman, Quattro BPO Solutions and erstwhile founder of Wipro-Spectramind, one of India's leading outsourcing companies), Saurabh Srivastava (Chairman, Infinity Capital and Past Chairman of NASSCOM, the Indian software industry association), Alok Mittal (India head, Canaan partners, a leading California based Venture Capital fund) and Mohit Goyal (Co-founder and Director of IIS Infotech and Scicom Technologies). Knowcross' Board of advisors includes industry veterans such as Gebhard Rainer (Hyatt International) and Vikram Oberoi (East India Hotels).

Offices
Knowcross' development and global support centre is located in New Delhi India- allowing the company to offer substantial advantages to its customers in terms of faster product innovation and lower costs.

We also have offices in Spain and Shanghai to help us service our diverse client base across the globe.

 

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