KNOWCROSS is a global leader in providing software and technology intelligence to the hospitality operations industry. The KNOWCROSS platform offers hotels a suite of software applications that boost efficiency and enhance guest service, directly impacting the bottom-line. The platform includes six software applications – KNOW Service, KNOW Housekeeping, KNOW Glitch, KNOW Mobile, KNOW Inspection and KNOW Maintenance.

 

These applications are fully customizable, multilingual, cloud based and are offered as both stand-alone and bundled packages. The KNOWCROSS platform is interfaced to a number of leading PMS systems, in-room control systems, management gateways and fire alarm systems.

ESTABLISHED IN 2002

KNOWCROSS develops cutting edge software to help hotels improve guest service,
enhance staff productivity and increase guest loyalty.

SAAS PRODUCTS

KNOWCROSS offers SaaS products for 3 star, 4 star and 5 star luxury,
independent and chain hotels with multiple deployment options such as Cloud,
Data Center & On-Property.

With a focus on investing heavily into research and development, KNOWCROSS has managed to retain and continuously build an edge over its competition. Our applications provide tangible operational efficiencies to hotels, using the latest mobile and internet-native technologies. This has helped our customers provide personalized guest service, which has a direct impact on the bottom-line.

WE ARE NEVER FAR AWAY

With presence in more than 40 countries, KNOWCROSS is truly a global leader in the hospitality operations space.
 

24/7 SUPPORT

Our round-the-clock support team ensures that all customer queries, issues and escalations are addressed and resolved in the shortest possible time.

KNOWCROSS has over 350 customers across 40 countries. The portfolio consists of some of the world’s most prestigious luxury hotel brands such as Rosewood, Kempinski, Radisson, Barrière, Holiday Inn, Shangri-La, Oetker Collection, Oberoi Hotels & Resorts, SIXTY Hotels and Two Roads Hospitality amongst others.

INTERNATIONAL OFFICES

Our global footprint is further strengthened with offices in London, New Delhi, Singapore and New York.

DIVERSE WORKFORCE

Our employees are our greatest asset. We value the abundance of talent and have an interesting mix of diverse individuals at KNOWCROSS.

Over its journey of the last 15 years, KNOWCROSS has come a long way from being a bootstrapped start-up, to a recognized major player and a well-known hospitality software brand.