Hotels possess a multitude of equipments and complex plants that need to be repaired and maintained to perform optimally. Each equipment will have different maintenance cycles, vendor points of contact, maintenance contracts and repair history - the challenge Hotel Engineers face is to keep track of everything, while ensuring that the required proactive maintenance schedules are met.

hotelEMS™ is a powerful web-based Equipment Maintenance System that allows Engineers to stay on top of all of their maintenance obligations without spending a lot of time searching through paperwork or dealing with inefficient spreadsheets.

hotelEMS™ is closely linked with Triton – the guest service management software product. Hence for Triton users the integrated hotemEMS™ provides a unified platform for instant breakdown fix notification to engineering staff, tracking the progress made and analyzing equipment performance – ensuring that impact on guest services is minimized.