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We have a suite of products that help you KNOW ACROSS guest services and
team productivity parameters

(Click on modules to know more)

Triton

Latest cloud based avatar

Triton

KNOW SERVICE module automates the handling of guest requests, complaints and maintenance jobs.

Rapid Response KNOW SERVICE
Triton

KNOW HOUSEKEEPING automates daily housekeeping activities, resulting in dramatic increases in productivity and guest satisfaction.

Auto-Calls & Alerts KNOW HOUSEKEEPING
Triton

Complete freedom to manage your hotel from anywhere.

Glitch KNOW MOBILE
Triton

Track and resolve guest complaints, minimise compensation and maintain guest loyalty.

TRITON Mobile KNOW GLITCH
Triton

The 21st century version of the traditional, paper based checklist.

KNOW INSPECTION triton hk
Triton

Powerful Equipment Maintenance System that allows Engineers to stay on top of all of their maintenance obligations.

KNOW MAINTENANCE Advanced PMS Interface
Triton

Interfaces with hotel’s PMS and communication system to enhance your ability to maximize guest satisfaction.

PMS Interface Communication Interfaces CMMS
Triton

Monitors hotel equipments and enables instant alerts in case of critical changes in parameters or alerts triggered by the hotel's Fire Alarm System.

BMS Interface
FAS Interface
Communication Interfaces

WHY YOU NEED KNOWCROSS ALL ACROSS? WHY YOU NEED KNOWCROSS ALL ACROSS?

  • 1KNOWCROSS improves guest service and colleague productivity through automatic allocation and management of guest requests, complaints and maintenance jobs
  • 2KNOWCROSS allows you to always be in control of your operations by powering your smartphone to manage data and events from front desk, housekeeping and other guest service related jobs
  • 3KNOWCROSS allows you to enhance guest loyalty by effective management and resolution of their complaints
  • 4KNOWCROSS increases your productivity by sending automatic notifications on specific events defined by you
  • 5KNOWCROSS helps you provide personalized service to your guests by informing you of their preferences